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Case Study

SMB CRO: 2–3× Growth, $200–400K Saved

Winning enterprise bids without scaling only through hiring.

Case StudyFebruary 2026SMB CRO
SMB CRO: 2–3× Growth, $200–400K Saved

About this case study

What's inside

Winning enterprise bids without scaling only through hiring. This case study unpacks the operating model, governance choices, and measured outcomes behind a real customer deployment — written for teams evaluating similar engagements.

Key takeaways

What you'll learn

  • The customer's pre-deployment baseline and target outcomes.
  • How governance was structured before scaling the agentic workflow.
  • Measured improvements in cycle time, cost recovery, and quality KPIs.
  • Lessons learned, including what would be done differently in hindsight.
  • A replicable blueprint for similar sponsor, CRO, or site-network teams.
James O'Connell

About the author

James O'Connell

VP, R&D Economics

James writes about the financial mechanics of clinical trials and where AI moves the needle on per-study burn rate and submission timelines.

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